Returns and Refunds
General Returns Policy
You may return most new, unopened products sold and
fulfilled by La Bella Figura, LLC, within 15 days of shipping date for a full
refund.
Unfortunately and without exception, we cannot accept returns on used or opened items. We'll also pay the return
shipping costs if the return is a result of our error. We will not
return items or products that have been used or damaged by any outside
parties of La Bella Figura, LLC.
If you purchased your item at a store, please understand that each store
has its own return policy. Returns for purchases made in a retail
location or online store other than La Bella Figura Online Shop may not
be returned to us.
Returns Policy Overview
You may return new, unopened products sold and
fulfilled by labellafigurabeauty.com within 15 days of shipping date for a full
refund. Items should be returned in their original product packaging.
We'll also pay the return shipping costs if the return is a result of
our error. Just contact us via our Customer Service Email (info@labellafigurabeauty.com) and
we will guide you through the process and even supply you with a return
mailing label you can print out.
You should expect to receive your refund within four weeks of giving
your package to the return shipper, however, in many cases you will
receive a refund more quickly. This time period includes the transit
time for us to receive your return from the shipper (5 to 10 business
days), the time it takes us to process your return once we receive it (3
to 5 business days), and the time it takes your bank to process our
refund request (5 to 10 business days). We'll notify you via e-mail of
your refund once we've received and processed the returned item.
Exchanges
If you received a faulty item and need to exchange it for the same
item, please contact us at (773) 614-9265) or via email to
request a replacement.
*Please note that it takes us 3 to 5 business days to process returns
once we have been notified by our Customer Service Team. You can obtain
the status of your return by contacting us by
phone: (773) 614-9265) or by email: info@labellafigurabeauty.com